Do you ship items outside of the U.S.?
Yes! However, for international orders that are anything other than paper, I will probably have to fill out a customs form. If you place an order and I see it's outside of the U.S., I will likely have to email you for more information. When in doubt, please email me before placing an order and I’m happy to give you a shipping quote and (if possible) a shipping time estimate.
How often do you ship items?
In most cases, I'll ship within 1 week of your purchase. Keep in mind that I'm one person with mobility issues and no car, so I'm doing my best!!! I use USPS and items sent via First Class. You'll receive a confirmation from Big Cartel when you've purchased an item and then a second email when it is has shipped.
Do items come with a tracking code?
For standard shipping, I ship First Class, which comes with a tracking code. For items that have the "paper" shipping profile, that means I'm sending them in an envelope with a stamp, which does not come with tracking.
Can you do rush shipping?
Yes, for an added fee. If you know you want an item by a certain time -- i.e. it's a birthday or sober anniversary and you want it to arrive that day -- email me ASAP with your deadline before placing your order and I'll give you a quote with a timing estimate!
Do you do gift wrapping?
Yes! Email me at email@example.com for more information.
Do you do commissions? What if I wanted to customize a product in this store?
Yes! Email me: firstname.lastname@example.org